Hypercare support
wonTessera Labs · Jordan Blake
Created Mar 17 · Won May 26, 70 days after it was created
delivered Jul 31 – Sep 25
This deal is sold. Each week counts as delivered once it has closed, and as scheduled until then. The plan comes from an estimate pushed through the API.
Delivery by weekweek ending
| week ending | Planned | Actual | Variance |
|---|---|---|---|
| Aug 2 closed | $32,000 | — | — |
| Sep 6 closed | $30,000 | — | — |
| Sep 27 closed | $28,000 | — | — |
| Total | $90,000 | — | — |
No actuals recorded yet. This is the planned schedule.
Enter actualsclosed weeks
An actual entered here covers the whole week and replaces its estimate. Empty a box to remove the actual. Where another system has already recorded the week's actual, it is shown here to read and is corrected in that system.
Did the work end early?as scheduled
Use this when a won deal's work stopped before its schedule ran out. Nothing is changed in the CRM. The change and its reason are kept in the audit log.
Schedule editorfrom CRM dates
Another system pushes this deal’s estimate through the API, and that estimate is the one that counts. A schedule saved here is kept but not used while the API estimate exists.
Demo: changes are kept in this browser only.